As of May 5, 2025
Due to a billing issue involving our membership with the College of Registered Psychotherapists of Ontario (CRPO), we are required to temporarily pause our clinical practice.
We want to reassure you: this issue is entirely administrative. It has no connection to our clinical work, the quality of therapy we provide, or our professional conduct. Our email system had filtered the College’s messages as bulk mail, which caused an unintended delay in paying our annual renewal fees. As a result, CRPO registrations (for Bob West and Lorraine Jaksic) were automatically suspended.
We took immediate action to resolve the issue. Penalties were paid in full, and the process to reinstate our Registered Psychotherapist status is underway. We anticipate reopening within approximately two weeks, or as soon as the College has finished processing our file.
All affected appointments are being rescheduled, and we will communicate directly with each client as soon as we are able to resume practice.
We deeply regret this disruption, especially given the importance and sensitivity of therapeutic work. Your well-being remains our highest priority. If you have an urgent need for support during this time, arrangements are already in place to connect you with trusted colleagues. Please contact Jenny at 613-727-4455 or abundantlivingcounselling.com" class="mail ctn">clinicabundantlivingcounselling.com for immediate referrals or assistance.
We sincerely thank you for your patience and understanding, and we look forward to seeing you again soon.
Warm regards,
Bob & Lorraine
Updated Sept 28, 2021
Please know you are not alone right now. The world is enduring a shared trauma, and however it may be affecting you, you deserve support.
Good mental health could not be more vital than in times of crisis, and governmental mandates have recognized the importance of our services from day one.
As an essential service, all mandates allow us to see clients in person. We continue to follow protocol and take all possible health and safety precautions, making sure you can access help safely. Please note that masks are worn and required at all times for in-person sessions.
Stay safe and be well,
Bob & Lorraine